F I R E E Q U I P M E N T. C O M
Fire Equipment & Protective Gear
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"The first thing that you need to know about this business is that they sincerely want to help customers. I'm a smaller female so I needed a reliable structural fire boot that fit me. I was struggling to find something that fit because most boots are in men's sizes. After a few frustrating weeks of dealing with another company, I discovered Arnold Fire Equipment through a quick google search. Miles treated me very respectfully and really helped me get the boot I wanted. I wanted the Black Diamond x2 but they didn't have my size, so he called them himself to see what they could do. A few minutes later, he called me back and confirmed my order and my new boots got to me within days. They fit fantastic and I'm happy with the product, but even happier with the customer service. Any time my boots come into conversation I'm sure to tell them exactly where I got them!
Thank you guys so much for being an upstanding company!" -- Erin Northcutt
"I ordered a pair of Dex-Pro 3 D Leather Glove Gauntlet style. I called to ask about sizing and Miles was great with answering my questions and getting my gloves out to me very quickly. Great customer service - it was after closing and I expected to get an answering machine, but was able to talk to Miles. Outstanding job. I have referred Arnold Fire Equipment to my Fire Department Chief as the place to go for fire gear. Thanks again." --Lois Rizzi
"I'm an admin. assistant at Downingtown Middle School. I just wanted to let you know how helpful Mick Arnold was to me with all the information for ordering our morning traffic person's (a Teacher on morning duty) parka jacket to wear in the winter. The jacket is just like the fire police wear so Mr. DiVito can be seen by drivers and look official. Mick was awesome to deal with on the phone and very informative and polite. I really appreciate his help. He walked me through the order very easily and successfully. If we need any other outerwear or gear for our Teachers or traffic people, we will definitely order from your company, because of Mick. The person who referred me to you is Ron Miller who is a traffic official for the Thorndale Fire Department."
--Mary Jo B.- Assist. Administrator